How do I report a missing card

If you have access to IMB's Internet Banking and Mobile Apps, you can report a lost card online. Members have the option of placing the card on hold and unlocking the card if the card is found, or you can permanently block the card.

Otherwise, please call IMB on 133 462 or send through an online enquiry.

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Get in touch with one of our Australia-based team.

Call 133 462

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Our friendly branch staff are looking forward to helping you achieve your financial goals.

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IMB Bank acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past and present, and emerging cultural knowledge holders.

The advice on this website has been prepared without taking account of your objectives, financial situation or needs. Before you act on this advice you should consider the appropriateness of this advice in regard to your objectives, financial situation and needs. Lending criteria, terms and conditions, fees and charges apply to IMB loan products. You should consider the relevant Terms and Conditions or IMB Member Guide to Transaction Banking - Product Disclosure Statement before deciding whether to acquire any of the products or facilities shown on this website. Target Market Determinations available here.

BSB 641 800 | ABN 92 087 651 974 | AFSL 237 391 | Australian Credit Licence 237 391